Privacy & Data

96phj Privacy Policy

At 96phj, we take your privacy seriously. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own data. Please take a moment to read through it before registering an account.

Last Updated: January 2026
Applies To: Philippines Players
Encryption: SSL / TLS
Age: 21+ Only

How 96phj Protects Your Personal Data

Here's a quick summary of the six core pillars of our privacy approach before you read the full policy below.

Data Collection Is Limited

96phj collects only the personal data necessary to operate your account, process PHP transactions, and comply with identity verification requirements. We don't collect data we have no use for.

SSL Encryption Throughout

Every connection between your device and 96phj is protected by SSL/TLS encryption. This applies to logins, game sessions, and all cashier transactions — your data is encrypted in transit at all times.

KYC Data Is Handled Securely

Identity documents submitted for KYC verification are stored securely and used solely for the purpose of verifying your identity before withdrawals. They are not shared with third parties outside of compliance requirements.

You Control Marketing Contact

Promotional messages from 96phj — such as alerts about new games or offers in the Promotions section — are sent based on your account preferences. You can opt out of non-essential communications through your account settings.

Your Rights Are Respected

As a registered player, you have the right to access, correct, and request deletion of your personal data. These requests can be made through our support team at [email protected] and will be handled within a reasonable timeframe.

Policy Updates Are Communicated

When this Privacy Policy is updated in a material way, 96phj will inform registered players via the platform or their registered Philippine mobile number. The updated date is always shown at the top of this page.

Scope: This Privacy Policy applies to all players who register an account on the 96phj platform, including those accessing via the Android app or mobile browser. By creating an account, you acknowledge that you have read and understood this policy. For questions, write to us at [email protected].

1 Information We Collect

When you register and use 96phj, we collect the following categories of personal data:

Registration Information: When you create your 96phj account, you provide your full name, date of birth, Philippine mobile number, and a password. This information is required to establish and secure your account.

Identity Verification (KYC): Before your first withdrawal, we collect a copy of a valid Philippine government-issued ID — such as a passport, driver's licence, UMID, SSS card, or PhilHealth ID. This is used solely to verify your identity and is not used for any other purpose without your consent.

Financial Transaction Data: When you deposit or withdraw PHP, we record transaction amounts, timestamps, and the payment channel used (for example, GCash or Maya top-up via the 96phj cashier, or Philippine bank transfer). We do not store your full GCash or Maya account credentials — payment processing is handled through secure third-party payment infrastructure.

Gaming Activity: We maintain records of your gaming sessions, including game types played, bet amounts, session duration, and account balance changes. This data is used for account management, dispute resolution, and responsible gaming monitoring.

Device and Technical Data: When you access 96phj — whether through the Android app or mobile browser — we may collect your device type, operating system version, browser type, IP address, and general location (country/region level). This data helps us improve the platform and detect unusual activity that may indicate a security issue.

2 How We Use Your Information

The personal data 96phj collects is used for the following purposes:

  • Account management — creating and maintaining your player account, processing logins with OTP verification, and managing your PHP wallet balance
  • Payment processing — facilitating deposits and withdrawals in Philippine Peso through your chosen payment channel
  • Identity verification — confirming that you meet the 21+ age requirement and that withdrawals are processed to the verified account holder
  • Responsible gaming — monitoring for signs of problem gaming and applying account limits when requested by the player
  • Platform security — detecting and preventing fraud, account takeovers, and prohibited activities under the 96phj Terms & Conditions
  • Customer support — addressing your questions and resolving disputes related to your account or transactions
  • Platform improvement — understanding how Filipino players use the platform to improve game performance, mobile experience, and cashier flows
  • Communications — sending service-related messages (such as OTPs, transaction confirmations, and account alerts) and, with your consent, promotional updates about new games or offers

Legal Basis: 96phj processes your personal data on the basis of contractual necessity (to deliver the service you registered for), legal obligation (to comply with identity verification requirements), legitimate interest (platform security and fraud prevention), and — for marketing communications — your consent.

3 Who We Share Your Data With

96phj does not sell your personal data to third parties. We may share it in the following limited circumstances:

Recipient Purpose Data Shared
Payment Processors To process PHP deposits and withdrawals via GCash, Maya, and Philippine banking Transaction amount, account reference
KYC / Identity Providers To verify your identity and age before withdrawals are approved Government ID documents, personal details
Game Content Providers To deliver fish games, sports betting, eBingo, and other game categories Player session ID, game activity (anonymised where possible)
IT / Hosting Infrastructure To operate and maintain the 96phj platform and Android app Encrypted account and session data
Legal / Regulatory Bodies When required by applicable Philippine law or in response to lawful requests As required by law

All third-party service providers who access your data are bound by data processing agreements that require them to protect your information and use it only for the stated purpose.

4 Security of Your Personal Data

96phj uses a combination of technical and operational security measures to protect your personal data:

  • All data in transit between your device and our servers is encrypted using SSL/TLS
  • Account logins require OTP verification to your registered Philippine mobile number, preventing unauthorised access even if your password is compromised
  • KYC documents are stored in a restricted-access system separate from general platform data
  • Access to player account data within 96phj is limited to team members who require it for their specific operational role
  • Payment data is processed through secure third-party infrastructure that does not store full e-wallet or banking credentials on 96phj systems

While we take these measures seriously, no online system is completely immune to security risks. If you believe your account has been compromised, contact us immediately at [email protected].

5 How Long We Keep Your Data

96phj retains your personal data for as long as your account is active and for a reasonable period afterwards as required for legal, compliance, and dispute resolution purposes. Specifically:

  • Account and transaction records are retained for a minimum of five years from the date of the last transaction, in line with standard financial record-keeping practices
  • KYC documents are retained for the duration of your account and for a period after account closure as required by applicable obligations
  • Gaming activity logs are retained for the period your account is active and for dispute resolution purposes thereafter

When data is no longer needed and no retention obligation applies, it is securely deleted or anonymised.

6 Your Privacy Rights

As a 96phj player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account name and a description of your request.

Right to Access

You can request a copy of the personal data 96phj holds about you, along with information about how it is used.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it.

Right to Deletion

In certain circumstances, you may request deletion of your personal data. This right is subject to our legal retention obligations and any pending transactions or disputes.

Right to Object to Marketing

You can opt out of promotional communications at any time through your account settings or by contacting support. Opting out does not affect service-related messages such as OTPs and transaction confirmations.

Right to Data Portability

You can request your personal data in a structured, commonly used format. This applies to data you provided directly to 96phj and which is processed by automated means.

7 Cookies and Tracking

The 96phj website and Android app use cookies and similar technologies for the following purposes:

  • Session cookies — to keep you logged in during a gaming session and maintain your wallet state
  • Security cookies — to detect suspicious login attempts and enforce OTP verification where needed
  • Performance tracking — to understand which parts of the platform are used most frequently and where improvements are needed (data is aggregated and does not identify individual players)

You can control cookie settings through your browser. Note that disabling certain cookies may affect core platform functionality, such as staying logged in during a session.

8 Underage Players

96phj is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals below this age. If we discover that data from an underage person has been collected, the associated account will be closed and the data deleted. If you believe an underage individual has registered on 96phj, please contact us at [email protected].

9 Updates to This Policy

This Privacy Policy may be updated from time to time. When material changes are made, we will notify registered players via the platform or through the mobile number on their account. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of 96phj after an update to this policy constitutes your acceptance of the revised terms.

10 Contact Us About Privacy

For any questions, requests, or concerns related to this Privacy Policy or the handling of your personal data, please contact the 96phj support team:

Please include your registered account name and a clear description of your request. We aim to respond to privacy-related enquiries within a reasonable timeframe. For account security issues, please contact us immediately.

21+
Players 21 and above only

96phj does not knowingly collect data from anyone below the age of 21. All accounts are subject to age and identity verification.

Responsible Gaming

Privacy Policy FAQ

No. 96phj does not sell your personal data to any third party. Data is only shared with service providers who assist in delivering the platform — such as payment processors for GCash and Maya transactions, KYC verification providers, and game content providers — and only to the extent necessary for those specific purposes. All these providers are bound by data protection agreements.

Send a request to [email protected] with your registered account name and a clear description of what you are requesting — whether that is a copy of your data, a correction, or deletion. Please note that deletion requests are subject to our legal retention obligations and any pending transactions or open disputes. We will respond within a reasonable timeframe.

Yes. KYC documents submitted for identity verification are stored in a restricted-access system that is separate from general player data. Access is limited to authorised personnel who require it specifically for verification purposes. Documents are not shared with third parties except where required by law or to facilitate verification through our KYC service provider.

Yes. Promotional communications — such as notifications about new games or offers from the Promotions section — are sent based on your communication preferences. You can opt out at any time through your account settings or by contacting support at [email protected]. Opting out of marketing does not affect essential service messages such as OTP codes, transaction confirmations, and account security alerts.

The same Privacy Policy applies to both the Android app and the mobile browser experience. The app may additionally collect device information such as operating system version and device model to ensure compatibility and performance on Philippine Android devices. This device data is used for platform optimisation and is not linked to your personal identity beyond your account session.

If you close your account, 96phj retains your data for the period required by our legal and compliance obligations — typically a minimum of five years from your last transaction. This is standard practice for financial services. Once the retention period expires and no legal hold applies, your data is securely deleted or anonymised. To request account closure, contact support at [email protected].

Your Data Is Safe With 96phj

Now that you understand how we handle your personal data, you're ready to register. Create your 96phj account with just your Philippine mobile number and start playing with PHP via GCash or Maya.

SSL encrypted Data not sold 21+ only PHP via GCash & Maya